FAQs

What is the PlayTRAY made of?
The PlayTRAY is made from BPA-free, phthalate-free, FDA & LFGB food-safe ABS plastic. It has silicone feet on both the shallow and deep trays, and a silicone seal around the lid.

How is the PlayTRAY packaged?
The PlayTRAY will be packaged in a cardboard box. All boxes can be fully recycled.

Is the PlayTRAY safe for children to use?
The PlayTRAY will be thoroughly safety tested before going into mass production.  It will carry the CE mark and will comply with international toy safety standards.
We do ask that you supervise your child carefully when playing with activities in the PlayTRAY, particularly if they involve water.

How can I use my PlayTRAY?
The PlayTRAY is designed to be used for all sorts of sensory play, sand, water & craft activities and we can't wait to see the activities you set up! It is made from high quality ABS plastic, but we recommend not overfilling your tray, particularly if you intend to move the tray afterwards.

The PlayTRAY can be used on the table-top or the floor or taken outdoors if you wish. We do not recommend leaving it outdoors permanently, as you may start to see some weathering and discolouration of the plastic over time.
The inside surface of both trays and the compartments have a gloss finish, enabling them to be used with most dry-wipe pens (please test first). 
The PlayTRAY is freezer safe. 
 
How do I care for my PlayTRAY?
The PlayTRAY can be cleaned using hot, soapy water and is dishwasher safe. Please do not use any solvents as these may damage the PlayTRAY. 
ABS plastic was chosen due to its stain resistant properties and it has undergone rigorous testing with the use of food colouring (Wilton brand), sand, play dough and other commonly used play resources.

However, please bare in mind that it is white and in particular that some paint products may stain it. Read the instructions of your paint products carefully and test on an inconspicuous area first.

When using the PlayTRAY for messy activities and crafts we recommend cleaning it straight afterwards to keep it looking its best. 

What age do you recommend the PlayTRAY for?
The PlayTRAY has been designed to be used by children of all ages but until it receives it's official safety testing in September we are not able to guarantee the youngest age it will be certified for. As always, we ask that you please consider the age-appropriateness of the activities you set up in the PlayTRAY and supervise play at all times. 

How do I know if you deliver the PlayTRAY to the country where I live?
*Pre-order now closed to residents living outside of Europe* We have now made pre-orders available worldwide. Most destinations will be available at checkout but if your country of residence is not there please send an email to hello@inspiremyplay.com. Please note local tariffs and duties in your country may apply if you live outside of the EU and these costs are not included in our delivery costs. Contact your local customs office for further information.
For further information on shipping please read our Shipping & Returns page.

Can I return my PlayTRAY?
We want you to be 100% happy with your purchase and offer a 30-day returns period.
You are welcome to return the product for a full refund excluding shipping costs subject to certain conditions. You can find out more about these on our Shipping & Returns page.

When will my PlayTRAY arrive?
The current estimate is that the PlayTRAY will arrive to the UK warehouse in early to mid December. Once in stock pre-orders will be shipped straightaway. Shipping ranges from next day delivery to up to 7 days for some parts of the world. Due to the unpredictable nature of shipping currently we cannot guarantee a delivery date at this point. However, we will endeavour to keep you up-to-date with progress. Please read our Shipping & Returns page for more details.

Why do I have to pay now to pre-order the PlayTRAY?
We are a start-up company creating a new & unique product and with this comes many expenses! By supporting our pre-order crowdfunding campaign you are enabling us to finish tooling the factory and pay for the first order of PlayTRAY's. We really appreciate your support in bringing the PlayTRAY to market!